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By Phone

0333 400 7227 if calling from within the UK
+44 1792 784 155 if calling from overseas

Lines are open: Monday - Friday: 9am to 8pm
Saturday: 10am-6pm
Sunday: 10am-4pm

*We would like to ensure that we are being as thoughtful as we can be during the outbreak of coronavirus. Therefore, we have taken the decision to temporarily close our contact centre phone lines until further notice.

We are unable to answer phone calls, however, you can still reach us by email on [email protected] If you would like to speak with one of the team please ask for a call back when you get in touch. Thank you for your support and patience.

Unfortunately we can only deal with website and mail order stock and product enquiries.

By Email

Customer Service Hours:
Monday to Friday 9am to 8pm
Saturday 10am to 6pm
Sunday 10am to 4pm

Christmas Opening Hours:
24th of December - 9am to 1pm
25th of December – Closed
26th of December – 10am to 6pm
27th of December – 10am to 4pm
28th of December – 9am to 5pm

31st of December – 9am to 1pm
1st of January – Closed

[email protected]

By Post

You can also contact us by writing to:
Great Plains, PO Box 148 Swansea SA7 9WT

Great Plains is the trading name of French Connection (London) Limited, registered in England and Wales. Our registered office is First Floor, Centro One, 39 Plender Street, London NW1 0DT.


For information on stockists or wholesale enquiries, please call 0207 036 7229 or email [email protected]. Please note that this number cannot deal with any queries relating to your website orders.