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INTERNATIONAL DELIVERY

INTERNATIONAL DELIVERY

International Delivery

CHRISTMAS DELIVERY

Last order dates for Christmas delivery are Wednesday 15th December for EU and Monday 13th December for ROW. 

 

DELIVERY TO COUNTRIES OUTSIDE THE UK

Orders placed after 14:00 on a Friday, on a Saturday, Sunday or public holiday will be processed the next working day.

Once your order has been despatched from our distribution centre, you will be emailed a tracking number so that you can follow the progress of your order.

PLEASE NOTE:

A signature may be required on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign.

We cannot accept any liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order

If you have any queries then please contact Customer Services on 0333 400 3285 or email mailorder@greatplains.co.uk

 

DUTY & CUSTOMS

Deliveries to addresses in the UK, Isle of Man, Channel Islands and EU: all applicable import taxes, sales taxes and duties are included in the price of the order.

Deliveries to all other addresses: all applicable import duties, clearance fees, brokerage fees, local sales taxes or other additional charges are the responsibility of the customer and will need to be paid by the customer on receipt of the shipment. In addition, local customs practises may require you to provide additional information to clear your order. These rules vary by country. Your local government determines duty and customs charges. Please contact your local customs office for more information.

Selected products are for UK delivery only and cannot be delivered internationally due to customs and duty restrictions.

DELIVERY TABLE

Destination

Delivery Zone

1-4 Items

Estimated Delivery Time
(in working days Mon - Fri)

Afghanistan

Zone 2

£14  

2 - 6

Albania

Zone 1

£10  

1 - 5

Algeria

Zone 2

£14  

2 - 6

American Samoa

Zone 2

£14  

4 - 8

Andorra

Europe

£8  

up to 15 days

Angola

Zone 2

£14  

2 - 6

Anguilla

Zone 2

£14  

2 - 6

Antigua

Zone 2

£14  

2 - 6

Argentina

Zone 2

£14  

4 - 8

Armenia

Zone 2

£14  

2 - 6

Aruba

Zone 2

£14  

2 - 6

Australia

Zone 2

£14  

4 - 8

Austria

Europe

£8  

up to 15 days

Azerbaijan

Zone 2

£14  

2 - 6

Bahamas

Zone 2

£14  

2 - 6

Bahrain

Zone 2

£14  

2 - 6

Bangladesh

Zone 2

£14  

2 - 6

Barbados

Zone 2

£14  

2 - 6

Belarus

Zone 1

£10  

1 - 5

Belgium

Europe

£8  

up to 15 days

Belize

Zone 2

£14  

4 - 8

Bermuda

Zone 2

£14  

2 - 6

Bhutan

Zone 2

£17  

4 - 8

Bolivia

Zone 2

£14  

2 - 6

Bonaire

Zone 2

£14  

2 - 6

Bosnia Herzegovina

Zone 1

£10  

1 - 5

Botswana

Zone 2

£14  

2 - 6

Brazil

Zone 2

£14  

2 - 6

Brunei

Zone 2

£14  

2 - 6

Bulgaria

Europe

£8  

up to 15 days

Burkina Faso

Zone 2

£14  

2 - 6

Burundi

Zone 2

£14  

2 - 6

Cambodia

Zone 2

£14  

2 - 6

Cameroon

Zone 2

£14  

2 - 6

Canada

Zone 1

£10  

2 - 6

Cape Verde Islands

Zone 2

£14  

2 - 6

Cayman Islands

Zone 2

£14  

2 - 6

Central African Republic

Zone 2

£14  

4 - 8

Chad

Zone 2

£14  

4 - 8

Chile

Zone 2

£14  

2 - 6

China, Peoples Republic

Zone 2

£14  

2 - 6

Colombia

Zone 2

£14  

2 - 6

Comoros Islands

Zone 2

£14  

2 - 6

Congo

Zone 2

£14  

2 - 6

Congo, Democratic Republic

Zone 2

£14  

2 - 6

Cook Islands

Zone 2

£14  

2 - 6

Costa Rica

Zone 2

£14  

2 - 6

Croatia

Zone 1

£8  

1 - 5

Cuba

Zone 2

£14  

2 - 6

Curacao

Zone 2

£14  

2 - 6

Cyprus

Europe

£8  

up to 15 days

Czech Republic

Europe

£8  

up to 15 days

Denmark

Europe

£8  

up to 15 days

Djibouti

Zone 2

£14  

2 - 6

Dominica

Zone 2

£14  

2 - 6

Dominican Republic

Zone 2

£14  

2 - 6

East Timor

Zone 2

£14  

4 - 8

Ecuador

Zone 2

£14  

2 - 6

Egypt

Zone 2

£14  

2 - 6

El Salvador

Zone 2

£14  

2 - 6

Equatorial Guinea

Zone 2

£14  

2 - 6

Eritrea

Zone 2

£14  

2 - 6

Estonia

Europe

£8  

up to 15 days

Ethiopia

Zone 2

£14  

2 - 6

Falkland Islands

Zone 2

£14  

4 - 8

Faroe Islands

Zone 2

£14  

2 - 6

Fiji

Zone 2

£14  

2 - 6

Finland

Europe

£8  

up to 15 days

France

Europe

£8  

up to 15 days

French Guiana

Zone 2

£14  

2 - 6

Gabon

Zone 2

£14  

2 - 6

Gambia

Zone 2

£14  

2 - 6

Georgia

Zone 2

£14  

2 - 6

Germany

Europe

£8  

up to 15 days

Ghana

Zone 2

£14  

2 - 6

Gibraltar

Zone 1

£10  

1 - 5

Greece

Europe

£8  

up to 15 days

Greenland

Zone 2

£14  

2 - 6

Grenada

Zone 2

£14  

2 - 6

Guadeloupe

Zone 2

£14  

2 - 6

Guam

Zone 2

£14  

2 - 6

Guatemala

Zone 2

£14  

2 - 6

Guernsey

Europe

£8  

up to 15 days

Guinea Republic

Zone 2

£14  

2 - 6

Guinea-Bissau

Zone 2

£14  

2 - 6

Guyana

Zone 2

£14  

2 - 6

Haiti

Zone 2

£14  

2 - 6

Honduras Republic

Zone 2

£14  

2 - 6

Hong Kong

Zone 2

£14  

2 - 6

Hungary

Europe

£8  

up to 15 days

Iceland

Zone 1

£10  

1 - 5

India

Zone 2

£14  

2 - 6

Indonesia

Zone 2

£14  

2 - 6

Iran

Zone 2

£14  

2 - 6

Iraq

Zone 2

£14  

4 - 8

Ireland, Republic of

Europe

£8  

up to 15 days

Isle of Man

Europe

£8  

up to 15 days

Israel

Zone 2

£14  

2 - 6

Italy

Europe

£8  

up to 15 days

Ivory Coast

Zone 2

£14  

2 - 6

Jamaica

Zone 2

£14  

2 - 6

Japan

Zone 2

£14  

2 - 6

Jersey

Europe

£8  

up to 15 days

Jordan

Zone 2

£14  

2 - 6

Kazakhstan

Zone 2

£14  

2 - 6

Kenya

Zone 2

£14  

2 - 6

Kiribati

Zone 2

£14  

4 - 8

Korea, D.P.R of (North)

Zone 2

£14  

4 - 8

Korea, Republic of (South)

Zone 2

£14  

2 - 6

Kosovo

Zone 2

£14  

2 - 6

Kuwait

Zone 2

£14  

2 - 6

Kyrgyzstan

Zone 2

£14  

2 - 6

Laos Peoples Democratic Republic

Zone 2

£14  

2 - 6

Latvia

Europe

£8  

up to 15 days

Lebanon

Zone 2

£14  

2 - 6

Lesotho

Zone 2

£14  

2 - 6

Liberia

Zone 2

£14  

2 - 6

Libya

Zone 2

£14  

2 - 6

Liechtenstein

Zone 1

£10  

1 - 5

Lithuania

Europe

£8  

up to 15 days

Luxembourg

Europe

£8  

up to 15 days

Macau

Zone 2

£14  

2 - 6

Macedonia

Zone 1

£10  

1 - 5

Madagascar

Zone 2

£14  

2 - 6

Malawi

Zone 2

£14  

2 - 6

Malaysia

Zone 2

£14  

2 - 6

Maldives

Zone 2

£14  

2 - 6

Mali

Zone 2

£14  

2 - 6

Malta

Europe

£8  

up to 15 days

Marshall Islands

Zone 2

£14  

4 - 8

Martinique

Zone 2

£14  

2 - 6

Mauritania

Zone 2

£14  

2 - 6

Mauritius

Zone 2

£14  

2 - 6

Mayotte

Zone 2

£14  

4 - 8

Mexico

Zone 1

£10  

2 - 6

Micronesia, Federal States Of

Zone 2

£14  

2 - 6

Moldova

Zone 1

£10  

2 - 6

Monaco

Europe

£8  

up to 15 days

Mongolia

Zone 2

£14  

2 - 6

Montenegro

Zone 1

£10  

1 - 5

Montserrat

Zone 2

£14  

4 - 8

Morocco

Zone 2

£14  

2 - 6

Mozambique

Zone 2

£14  

2 - 6

Myanmar (Burma)

Zone 2

£14  

2 - 6

Namibia

Zone 2

£14  

2 - 6

Nauru, Republic of

Zone 2

£14  

4 - 8

Nepal

Zone 2

£14  

2 - 6

Netherlands

Europe

£8  

up to 15 days

Netherlands Antilles

Zone 2

£14  

2 - 6

Nevis

Zone 2

£14  

2 - 6

New Caledonia

Zone 2

£14  

4 - 8

New Zealand

Zone 2

£14  

2 - 6

Nicaragua

Zone 2

£14  

2 - 6

Niger

Zone 2

£14  

2 - 6

Nigeria

Zone 2

£14  

2 - 6

Niue

Zone 2

£14  

4 - 8

Norway

Zone 1

£10  

1 - 5

Oman

Zone 2

£14  

2 - 6

Pakistan

Zone 2

£14  

2 - 6

Palau

Zone 2

£14  

2 - 6

Panama

Zone 2

£14  

2 - 6

Papua New Guinea

Zone 2

£14  

2 - 6

Paraguay

Zone 2

£14  

2 - 6

Peru

Zone 2

£14  

2 - 6

Philippines

Zone 2

£14  

2 - 6

Poland

Europe

£8  

up to 15 days

Portugal

Europe

£8  

up to 15 days

Puerto Rico

Zone 2

£14  

2 - 6

Qatar

Zone 2

£14  

2 - 6

Reunion, Island of

Zone 2

£14  

2 - 6

Romania

Europe

£8  

up to 15 days

Rwanda

Zone 2

£14  

2 - 6

Samoa

Zone 2

£14  

4 - 8

San Marino

Europe

£8  

up to 15 days

Sao Tome & Principe

Zone 2

£14  

4 - 8

Saudi Arabia

Zone 2

£14  

2 - 6

Senegal

Zone 2

£14  

2 - 6

Serbia

Zone 1

£10  

1 - 5

Seychelles

Zone 2

£14  

2 - 6

Sierra Leone

Zone 2

£14  

2 - 6

Singapore

Zone 2

£14  

2 - 6

Slovakia

Europe

£8  

up to 15 days

Slovenia

Europe

£8  

up to 15 days

Solomon Islands

Zone 2

£14  

4 - 8

Somalia

Zone 2

£14  

4 - 8

Somaliland, Republic of

Zone 2

£14  

4 - 8

South Africa

Zone 2

£14  

2 - 6

Spain

Europe

£8  

up to 15 days

Sri Lanka

Zone 2

£14  

2 - 6

St Barthelemy

Zone 2

£14  

4 - 8

St Kitts

Zone 2

£14  

2 - 6

St Lucia

Zone 2

£14  

2 - 6

St Vincent

Zone 2

£14  

2 - 6

Sudan

Zone 2

£14  

2 - 6

Suriname

Zone 2

£14  

4 - 8

Swaziland

Zone 2

£14  

2 - 6

Sweden

Europe

£8  

up to 15 days

Switzerland

Zone 1

£10  

1 - 5

Syria

Zone 2

£14  

2 - 6

Taiwan (*Please read delivery information below.)

Zone 2

£14  

2 - 6

Tajikistan

Zone 2

£14  

2 - 6

Tanzania

Zone 2

£14  

2 - 6

Thailand

Zone 2

£14  

2 - 6

Togo

Zone 2

£14  

2 - 6

Tonga

Zone 2

£14  

4 - 8

Trinidad & Tobago

Zone 2

£14  

2 - 6

Tunisia

Zone 1

£10  

2 - 6

Turkey

Zone 1

£10  

1 - 5

Turkmenistan

Zone 2

£14  

2 - 6

Turks & Caicos Islands

Zone 2

£14  

2 - 6

Tuvalu

Zone 2

£14  

4 - 8

Uganda

Zone 2

£14  

2 - 6

Ukraine

Zone 2

£14  

2 - 6

United Arab Emirates

Zone 2

£14  

2 - 6

United Kingdom

Europe

£8  

up to 15 days

Uruguay

Zone 2

£14  

2 - 6

USA

Zone 1

£10  

2 - 6

Uzbekistan

Zone 2

£14  

2 - 6

Vanuatu

Zone 2

£14  

4 - 8

Venezuela

Zone 2

£14  

2 - 6

Vietnam

Zone 2

£14  

2 - 6

Virgin Islands, British

Zone 2

£14  

2 - 6

Virgin Islands, US

Zone 2

£14  

2 - 6

Yemen

Zone 2

£14  

2 - 6

Zambia

Zone 2

£14  

2 - 6

Zimbabwe

Zone 2

£14  

2 - 6

 

DELIVERY TO TAIWAN

Taiwan Customs have announced plans to verify the authenticity of the names of importers during the import clearance process. This is to enforce regulations which restrict the frequency of imports.

Please note that this verification will only apply to low value Business-to-Consumer (B2C) shipments i.e. CIF value NTD50,000 (USD1,666) and below. Business-to-Business (B2B) shipments are excluded. In order for Customs to be able to verify the authenticity of the names:

All non-B2B importers need to register on the following government platform https://eccs.tradevan.com.tw/ with the following information required:

Full Name.

Local Taiwan Phone number (note: the platform will verify local phone numbers only).

Local Taiwan ID number (for Taiwanese citizens) or resident certificate number or passport number (for non-Taiwanese citizens, only apply for local phone number owner).

Address where shipments will be sent to.

Once registered, Customs will use the local telephone numbers of importers which are included in the shipment details to verify the authenticity of the importer.

B2C shipments whose importers are not registered may experience higher inspection rate on import, hence subjected to potential delays.

Please ensure the following in order to prevent unnecessary delays:

Ensure that we have consignee’s local phone numbers for their shipments to Taiwan.

Please communicate to customers to register in Taiwan as soon as possible.

If a local phone number cannot be provided, the shipment will possibly be on hold and pending additional information obtained by the local DHL Taiwan team from the receiver.

Detailed processes and go-live plans have yet to be shared by Customs however, a trial is planned in July 2018 to test this for low value dutiable shipments only (i.e. with a value between NTD2,000-NTD50,000).