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UK DELIVERY

DELIVERY

UK Delivery

CHRISTMAS DELIVERY

Last order date for Standard Christmas delivery is Friday 17th December.

Last order date for Next Day Christmas delivery is Tuesday 21st December.

 

STANDARD DELIVERY

STANDARD DELIVERY IS £3.95 PER ORDER

Standard Delivery Is FREE for:

  • Orders over £50 GBP
  • Delivery to addresses within the UK, Isle of Man and the Channel Islands

Orders placed after 14:00 on a Friday, on a Saturday, Sunday or on a public holiday will be processed the next working day. We will send you an email once your order has been despatched from our distribution centre to let you know that it is on its way.

Please allow 3-5 working days for your order to arrive.

We are committed to providing great service from start to finish, including punctual delivery. However, during busier periods for example, during Christmas, Sale and promotional periods, we advise customers to allow for an additional 2 working days for delivery.

PLEASE NOTE:

A signature maybe required on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign. We cannot accept any liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.

For your safety and security, we do not currently deliver to collection points such as: PO Boxes, Amazon lockers, Collect Plus, Parcel Motel. If you nominate a collection point as your delivery address, we cannot accept responsibility if you fail to receive the order.

If you have any queries, then please contact Customer Services on 0333 400 3285 or email mailorder@greatplains.co.uk 

 

NEXT DAY DELIVERY

Please note, due to the ongoing covid-19 pandemic, a small number of next day deliveries may be delayed.

NEXT DAY DELIVERY CHARGES ARE: £5.95 PER ORDER

Next day delivery is available for:

Orders must be placed before 14:00 Monday to Friday for Next Day delivery. Orders placed after 14:00 on Friday, or placed on a Saturday, Sunday or public holiday will be processed the following working day and be available for delivery the next working day after that. For example, if an order is placed on a Saturday, it will be processed the following Monday and be available for delivery on the following Tuesday. Where the Monday falls on a public holiday, the order will be processed on the following Tuesday and be available for delivery on the Wednesday.

Once your order has been despatched from our distribution centre, you will be emailed a tracking number so that you can follow the progress of your order.

PLEASE NOTE:

A signature may be required on delivery. If you are unavailable, please nominate a secure delivery address where someone is available to sign.

We cannot accept any liability for any delivery instructions which you give to the delivery company. If, for example, you ask the delivery company to leave your order in a different location to the one given at the time of your order (e.g. in a shed or garage, or with a neighbour), we cannot accept responsibility if you fail to receive the order.

If you have any queries then please contact Customer Services on 0333 400 3285 or email mailorder@greatplains.co.uk